Website Privacy Policy

1. Introduction and Scope

Synora Technologies Private Limited (“Synora”, “we”, “our”, or “us”) is committed to respecting your privacy and protecting personal data collected via our website at https://synoratech.in.

This policy explains what information we collect when you browse our website or reach out to discuss operational workflows, why we collect it, how we handle it, and your legal rights regarding your data.

2. Information We Collect

We collect information in two main categories:

• Information You Provide Directly: When you submit an inquiry through our contact form, we collect your full name, work email address, company name, professional role, area of operational interest, and the text of your inquiry message.
• Technical & Telemetry Data: For security, rate limiting, and spam prevention, our server infrastructure records standard HTTP request telemetry, including client IP addresses, browser user-agent strings, and request timestamps.

Note: We do not collect payment information, sensitive health data, or personal identification numbers on this informational corporate website.

3. Purpose of Processing

We process collected information solely for legitimate business purposes:

• Responding to your inquiries and technical questions regarding the Synora Digital Workforce platform.
• Conducting preliminary architectural reviews for prospective enterprise pilots and collaborations.
• Protecting our servers and web applications against automated abuse, denial of service, and malicious form submissions.
• Complying with applicable legal, accounting, and regulatory obligations in India.

4. Data Retention

Contact form inquiries and associated communication logs are retained only for as long as necessary to fulfill the business inquiry and maintain appropriate enterprise correspondence records (typically up to 24 months, unless a commercial engagement ensues or a longer retention period is required by law). Technical server logs for rate limiting are ephemeral and discarded periodically.

5. Third-Party Service Providers

We do not sell, rent, or trade your personal information. We may utilize reputable third-party infrastructure providers to operate our website:

• Hosting & Edge Network: Cloud hosting and edge delivery providers (such as Vercel) to deliver static assets and process API routes securely.
• Transactional Email Dispatch: Authenticated email delivery providers (such as Resend or enterprise SMTP relays) to transmit contact form inquiries to our designated team mailbox.

6. Security Practices

We employ technical safeguards appropriate to the nature of the data, including HTTPS/TLS 1.3 encryption in transit, strict Content Security Policies, input sanitization, automated rate limiting, and credential isolation. While no online transmission is 100% immune from compromise, we design our systems to minimize vulnerability.

7. Your Rights & Privacy Requests

Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of personal information you have submitted to us. To exercise these rights, please contact us at: